We made it back home on Wednesday afternoon. Our return trip included a bit of a detour to the Grand Design RV Headquarters in Middleburry, Indiana, and their Service Center in Elkhart, Indiana.
Wherever you look in that region you see fields of RVs of any kind and size parked waiting to be transferred to the dealerships. I have to say that their customer service is really excellent and we had the impression that they try to accommodate and address every client’s issue to their satisfaction.
We arrived in the afternoon at their headquarters to see what they would suggest to repair or if they had the parts we needed to fix the damage our exploded tire had caused. However, it is an Amish area and most of their staff had already left for home as they start their work days at 6:00 a.m. But, they found a technician and we were in good hands.
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| The pin is at the RV Park for the Grand Design customers |
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| The Service Center for RV parts |
The Grand Design Headquarters has a small complimentary RV Park for clients just like us who come to have repairs done on their units. Since it was too late in the day to get the parts from their Service Center, we spent the night plugged in at their RV Park and next morning went to pick up the items, including a new tire of the same manufacture as the other tires on our travel trailer.
Back home the sun was out when we arrived. Benno and I hit the ground running and we wasted no time to get settled. Benno unlocked quickly our garage to get the large water valve tool to turn the water valve near the road on to get the water supply going to our house. We always shut the water off before we leave south for the winter break. The heat in the house from the furnace can be activated or raised via internet, which we did while driving using our iPhone a few hours earlier still in Indiana. We’ll be busy for a while until we have time to sit down to relax.
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| Benno is holding the water valve tool |
Thanks everyone for following along. I’ll be posting of all the things that go on around here soon.
Welcome Home. Hopefully you Beno can do the Trailer repairs himself.
ReplyDeleteBe Safe and Enjoy!
It's about time.
Thanks. Yes, Benno will fix it all
DeleteGlad to read you are home safely. Sorry to read about your blowout especially the damage. We have heard that bang/noise, when we had the 5th wheel, and it is not a fun one to hear. Even though we travel with our home It is still always a good feeling to cross the border into the Upper Peninsula of Michigan. The one thing I do not miss is the unpacking...😊
ReplyDeleteThe high 80psi of the tire does make a noise, not like a tire of a car when it blows. Yes, the packing on and off is a pain and I try to travel light :-)
DeleteHappy that you made it home safely. We just experienced a tire blowout with a little damage. CanAm has ordered the parts for us and the parts should be there when we get there.
ReplyDeleteJust be glad it can all be fixed but I'm amazed at the damage a tire with 80psi can do when it blows. Hopefully you have an uneventful drive home. All the best.
DeleteI've heard GD has good service. I know you can save a chunk by doing the work yourself. Me ... I'd have to float a loan!! Glad you made it safely and now you can relax.
ReplyDeleteGD was good to deal with. They do get a lot of traffic for repairs, but all the RV manufacturing plants probably do.
DeleteGlad you made it home safely. On our reciprocal schedule we will soon be leaving for our summer break, always much to do to get ready. Enjoy some down time before digging in on the homefront chores.
ReplyDeleteWe are getting there (relaxing) I know you are busy with prep work. Hope you have a good journey there.
DeleteWelcome home! It does not surprise me that he hit the ground running. In fact, I bet you both did!
ReplyDeleteThanks. Yes, there is lots to do but we enjoy some of it :-)
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